FAQs

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify)

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 10 business days.

Please note that during festive seasons, Black Friday and collection launches, shipping times may take a bit longer.

Shipping rates can vary depending on your region and are calculated at checkout.

Yes, we ship our products all over the globe.

Please note that we ship from Ukraine, therefore any country outside Europe may have customs fees that are borne by the client.

We ship EVERYWHERE

Yes, we offer full returns within 20 days of receiving your order. Check out our return policy

A refund request can be submitted within 30 days after receiving the purchase.

In the case when the product is unworn and undamaged, you are eligible for a full refund.

In the case when a product has been damaged, and the damage is not covered by the warranty, you are not eligible for a refund.

Please check our Terms of Service to see if you're eligible for a refund.

All return shipping costs are handled by the customer unless the item is faulty.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.